Monday, May 14, 2007

Irate Mango Makkeh


My dear readers,

I must admit being a little confused at the understanding that some Indians have, with regards to their imaginary 'divine right' to bully hapless customer service personnel, especially if said customer personnel are Indian themselves.

Now I am not going to leave this statement hanging in the air like forgotten laundry, but rather highlight to you my encounter with one of these individuals. I think that my poor ears are bleeding from the encounter.

This lovely Gentleman calls me, and then proceeds to launch a complaint against one of my company's employees. Since my company is a big one, and I was hearing his complaint FOR THE FIRST TIME, I was naturally unable to give him a detailed outcome and action taken against said employee. When the conversation began, it was all polite and nice, when my name was revealed, the excrement well and truly hit the fan.

When I tried to highlight to Mr. Irate Gentleman that we will need some time to investigate the incident, he had the temerity to scream at me and accuse me of poor customer service. When his first tirade was over, I reiterated that we need to investigate the feedback. He then launches another tirade. His constant mention of my name, and my awareness of his name made the whole incident very unpleasant.

Maybe I'm reading too much into this, but as I perceive this whole matter, which after some time had degenerated into nasty name calling and threats, he was just excercising his 'divine right' to bully me because I was an Indian. After all, the phone conversation took a headlong plunge down the drain after I gave him my full name.

This is hardly the first time I have recieved rude behaviour from fellow Indian complainents once it is revealed that I'm Indian.

I think I missed the memo which said that Indians warrant special treatment by other Indians because we are all Indians. I'm all for celebrating identity, but this is taking things too far don't you think.

To my fellow Indians, you know that I am an advocate of gracious behaviour. Please extend this graciousness to phone conversations. We are not interested to hear how proficient you are at using the various permutations of the f-word and other vulgarities.

Somehow, using the term Mango Makkeh is not enough for Mr. Irate Gentleman.

So my fellow KLKlan members, what should we call rude, unreasonable makkehs?

Leave your suggestions in the comment column! My challenge to you is to not use ANY VULGARITIES! But you can call him a fruit if you so wish. However, the best suggestion will be printed in high gloss paper to be framed and hung in my cubicle.

As for me, I was going to think of him as a rat fink who crawled out of a sewer to make my life difficult, but that would be such an insult to the poor rats and other creatures like homeless heroin junkies, who consider the sewer system their humble abodes.

5 comments:

Anitha Reku said...

Maybe u can call him a paruppu (pepper) makkeh...hehe..since he is the shot fused guy who just simply blasts out like tat, why not? Hehe..

deviousdiv said...

hmmm... I like that.

Paruppu Makkeh or Milagu Makkeh.

But then again, I lau Milagu.

I actually thought of Kadugu Makkeh but it sounded rather incongrous! ha ha ha

Anitha Reku said...

Oh god..haha..i wanted milagu la..but tot maybe it may not sound rite as in it may not flow together with the word makkeh...hehe...but since milagu is what u like, then it shall be milagu makkeh..hehe

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